000 calls hit by Telstra cable lightning strike

000 calls hit by Telstra cable lightning strike

The intermittent issue with Triple Zero (000) is also affecting the Tasmania Fire Service monitored fire alarm system.

"We are working with emergency services and our government and enterprise customers to manage any residual issues", the spokesperson said.

There are concerns, however, Telstra didn't immediately alert emergency services of the cable fault.

Police and Fire & Rescue service addressed media about the outages at 10:20 am and livestreamed the broadcast to Facebook.

We take pride in the resilience of our network and would obviously not want any interruptions to ever occur.

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If anyone can't get through to the regular 000 number, there is also a Police Assistance Line to help people in need. There are still intermittent interruptions to E000 [Triple Zero] calls in NSW, Victoria and WA.

The ABC reported that the outages were due to a cut Telstra cable between Orange and Bowral, NSW.

"If unable to get through on Triple Zero, callers requiring any of the emergency services should call Police Assistance Line on 131 444. Current impact mostly in NSW and some interruptions in VIC, SA and WA", Telstra said in the post.

It previous year also experienced an outage across fixed-line and mobile services due to a fire at its Chatswood exchange, which caused SMS messages to be delivered to the wrong people, along with an enterprise voice and data outage caused by faulty hardware, which both occurred during February.

Earlier this week Telstra suffered problems with its 4G voice services.

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