'Big thaw' leaves thousands without water

'Big thaw' leaves thousands without water

Thousands of properties in London, Wales, Kent and Sussex have been left without water after the change in temperature caused pipes to crack and water mains to burst.

The problems are caused by pipes damaged by frozen water in the low temperatures, but some suppliers warned that the thaw could also cause ground movement that would further damage infrastructure.

Customers have complained they have been unable to register outages with Thames Water as the helpline is unavailable. It expects the water supply to return to normal in the next few hours.

Thames water also asked its customers to cut usage until leaks could be fixed and pipes were refilled.

People are urged to have short showers rather than baths, not to leave taps running and to only use dishwashers and washing machines if they're full.

A spokesperson for Thames Water said: "We are really sorry for the ongoing disruption, and we have every available resource working to resolve it as quickly as possible".

Both Southern Water and South East Water said they were providing bottled water to the areas affected. Others offered to help vulnerable neighbours.

More news: NFL Draft: Lamar Jackson would bring excitement back to Chargers

Thousands of properties across the United Kingdom are still without water after a rapid thaw caused pipes to burst.

If any elderly, disabled or families need help carrying the water, plz let me know.

"We've seen an increase in leaks and bursts on our network, which we are urgently dealing with as fast as we possibly can".

"We're aware that some customers in #IG7 #IG8 may be experiencing no water/low pressure".

Severn Trent said it had seen almost a 4,000% increase in reports of burst pipes, while various water companies have set up bottled water distribution points to provide clean drinking water to those impacted by the issues.

A number of water handout points have been set up in London to provide the worst affected people with fresh water.

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