Apple to release software update to resolve iPhone slowdown

Apple to release software update to resolve iPhone slowdown

"We will tell somebody 'We're reducing your performance by some amount in order to not have an unexpected restart, '" Cook said.

Apple keeps a famously tight grip over its software, but was forced to be more transparent than normal after some iPhone owners noticed late past year that their phones became noticeably faster with a new battery.

Before Apple released iOS 10.2.1 in 2016, older iPhones were frequently hit with an issue that caused a spontaneous shutdown if the battery's voltage output dropped below a certain threshold - which occurred more frequently when the battery got old, cold, or ran low on charge.

Apple test out new apps, features and OS updates with the help of developers or beta versions that individual developers work on before making them public.

Apple will give iPhone users the option of turning off a feature that slows down performance to preserve battery life after it attracted worldwide criticism. The CEO maintains, however, that Apple "don't recommend" users take advantage of the ability to disable the slowdown.

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Some tech analysts and users alleged Apple was slowing down phones as a way to encourage people to buy new phones.

"Maybe we weren't clear", he said. The company is adamant that this is not a ploy to get people to buy newer models, but a tactic created to stop devices from unexpectedly restarting, due to the limitations brought on by battery age.

Cook was responding to questions about the recent finding that Apple slows down the performance of iPhones whose batteries have degraded to that level.

"We're going to give people the visibility of the health of their battery so it's very, very transparent", he said. A new iPhone costs at least $650, while a battery replacement used to cost $79 (Apple has since discounted battery replacements for most models to $29).

"You never can tell when something is so urgent", Cook said, suggesting you may prefer reliability - especially when you need your iPhone the most - over performance.

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