Massage Envy Therapists Accused Of Sexual Assault By More Than 180 Women

Massage Envy Therapists Accused Of Sexual Assault By More Than 180 Women

In Northeast Ohio, there are at least eight Massage Envy locations, including stores in Beachwood, Westlake, Avon, and Strongsville.

A chain of massage spas with nearly 1,200 locations across the nation is facing hundreds of sexual assault complaints amid concerns that it ignored or mishandled the allegations. But although Massage Envy provides training and sets operational standards, it argues that since each franchise is independently operated, the parent company shouldn't be liable in such cases.

Massage Envy has more than 1,100 locations serving more than 1.5 million members. But according to BuzzFeed most sexual misconduct allegations have been ignored, while the employees in question have been able to keep their jobs.

Ingram said she then complained to the outlet's manager who declined to interrupt Deiter's ongoing massage of another client.

In Deiter's case, two women tried to warn the franchise about inappropriate behavior before Ingram was assaulted, BuzzFeed reports.

She helped draft federal legislation that would require massage spas to report sexual assault allegations to police. The manager refused to end the current spa session and instead she "invited me in to talk about my services", Ingram claimed.

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"Massage Envy is a partner in crime", Ingram told Buzzfeed. "That's why we will never stop reinforcing to our franchisees the importance of a safe environment". "Others have quietly fired therapists without reporting their offenses to police or state regulatory boards, allowing the therapists to move on to new professional opportunities with a clean record".

The Buzzfeed "article references 180 reported incidents", the company said in a statement to The Washington Post.

Over the past 15 years, Massage Envy has given over 125 million massages, gaining a reputation as one of the most well-known massage parlors around. "We are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients".

Attorney Adam Horowitz, who has represented several accusers against Massage Envy, said it is company-wide problem.

An investigation by BuzzFeed News found more than 180 women have accused therapists at Massage Envy of groping and other sexual acts.

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