McDonald's Expanding Table Service Following Successful Test

McDonald's Expanding Table Service Following Successful Test

Alternatively, find a McDonald's featuring the upgrades local to you and go check them out for yourself.

Test runs in Florida, California, and NY a year ago were successful and saw an increase in foot traffic, according to The Wall Street Journal. After using a kiosk, a customer takes a Bluetooth-enabled number placard to a table where an employee brings the food.

In additional to table service, McDonald's says Boston diners can look forward to self-order touchscreen kiosks, premium menu options like guacamole, mobile pay options and a more modern décor.

In test markets, McDonald's executives said that table service has been particularly popular with large groups and families.

The drastic change raises questions for its workforce, as Mathur discussed, which McDonald's chief executive, Steve Easterbrook responded to Thursday.

McDonald's has nine locations on Staten Island, six of them that are run by Patrick Spillane, with his wife, Marianne and son, Brian.

The world's largest fastfood chain will first focus the rollout in Chicago and a handful of other big USA cities, including Boston and Washington DC, the report said. As more restaurants come online in our market, we will be hiring more crew people for hospitality and other positions.

More news: Pep Guardiola speaks out on Samir Nasri's sex claims

News of McDonald's plans to expand its digital self-serve ordering stations and table service to all of its 14,000 American restaurants backs up concerns that the fight for $15 will expedite the growth of automation and robots. The investment will help fund the new self-serve kiosks and mobile-ordering application.

McDonald's will also makeover their decor as well as their food.

McDonalds said it would introduce Signature Crafted recipes, which will allow customers to design their sandwich by choosing which meat, bun and toppings to use.

It said its classic menu items also will be improved, including switching from margarine to real butter on breakfast items and revitalizing its salad blend.

Table service and kiosks have also already launched in several other countries, including the United Kingdom.

Still, some of McDonald's US franchisees have chafed at the prospect of making significant investments at a time when labor costs are rising and restaurant sales growth is tepid.

"We have found that table service provides McDonald's customers with a different dining experience because they are able to enjoy their meals at a more relaxed pace".

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